Digital Regulation Platform
Consumer affairs
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Regulatory governance
Competition and economics
Spectrum management
Access for all
Consumer affairs
Emergency communications
Trust and safety
Emerging technologies
Technical regulation
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Consumer affairs
Consumer rights in the digital context
Good practices in consumer support
International organizations relevant to consumer affairs
Introduction to digital consumer rights: consumer consultation
Protection of consumers with prepaid accounts
Consumer affairs in general
Consumer requirements of regulators
Dispute resolution and redress
Good practices in consumer outreach and education
Reference sources and further reading
Social media platform regulation
Case studies
Related resources

Related resources

  1. Building confidence in a data driven economy by assuring consumer redress
  2. Powering the digital economy: Regulatory approaches to securing consumer privacy, trust and security
  3. Trust Voice & Incentives: Learning from Local Success Stories in Service Delivery in the Middle East and North Africa
  4. East Africa One Network Area roaming initiative
  5. Competition in International Voice Communications
  6. Quality of service regulation manual
  7. Toward New Sources of Competitiveness in Bangladesh: Key Insights of the Diagnostic Trade Integration Study
  8. Strengthening competitiveness in Bangladesh-thematic assessment : a diagnostic trade integration study