
Evolving business models in the ICT sector
31.08.2020The increasing digitalization of the way we work and live also impacts the way we communicate. Instead of making traditional voice calls and sending 160 character SMS messages, people can communicate more conveniently, with full video and in groups using Internet applications. Services that were previously provided by mobile network operators (MNOs) now face competition from the public Internet. Voice calls and SMS have to compete with over-the-top (OTT) applications, such as Skype, WhatsApp, and Facebook Messenger. Cryptocurrencies based on blockchain technology may compete with mobile money. The business models of domestic connectivity providers need to adjust to these new…
Read »