Digital Regulation Platform
Technical regulation
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Regulatory governance
Competition and economics
Spectrum management
Access for all
Consumer affairs
Emergency communications
Trust and safety
Emerging technologies
Technical regulation
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Technical regulation – Quality of service
The relation between quality of service and quality of experience
Basic statistics for quality of service assessment
The Anatel (Brazil) approach to quality of service monitoring for mobile services
Examples of quality of service presentation by regulators
The ECTEL experience of quality of service regulation
Crowdsourcing techniques in quality of service assessment
Technical regulation: Numbering, naming, addressing, and identification (NNAI)
Numbering: valuation of numbers, portability, and emergency and toll-free numbers
Numbering: NNAI resources in the digital age
Case studies
Related resources

Related resources

  1. Economic impact of COVID-19 on digital infrastructure Report of an Economic Experts Roundtable organized by ITU
  2. Quality of service regulation manual
  3. The impact of policies, regulation, and institutions on ICT sector performance
  4. The economic contribution of broadband, digitization and ICT regulation
  5. Maximising availability of international connectivity in the Pacific
  6. Assignment and use of radio spectrum – policy guidelines and economic aspects
  7. Connecting humanity Assessing investment needs of connecting humanity to the Internet by 2030
  8. Economic contribution of broadband, digitization and ICT regulation: Econometric modelling for Africa
  9. Maximising availability of international connectivity in developing countries: Strategies to ensure global digital inclusion
  10. The economic contribution of broadband, digitization and ICT regulation: Econometric modelling for the Americas
  11. The economic contribution of broadband, digitization and ICT regulation Econometric modelling for the Asia-Pacific region
  12. Toward New Sources of Competitiveness in Bangladesh: Key Insights of the Diagnostic Trade Integration Study
  13. The economic contribution of broadband, digitization and ICT regulation: Econometric modelling for the ITU Europe region
  14. Global ICT Regulatory Outlook 2018
  15. Results and Performance of the World Bank Group 2015
  16. Digital identity in the ICT ecosystem: An overview
  17. Extending Reach and Increasing Impact
  18. Information and Communications for Development: Maximizing Mobile
  19. Opening the Black Box: Contextual Drivers of Social Accountability

  20. A Decade of Development in Sub-Saharan African: Science, Technology, Engineering & Mathematics Research
  21. A Glass Half Full: The Promise of Regional Trade in South Asia
  22. Public Access to Information for Development: A Guide to the Effective Implementation of Right to Information Laws
  23. Information and Technology Solutions Annual Report 2017: Working Together on Digital Innovation
  24. ITU – All About International Mobile Roaming (IMR) 2018