Digital Regulation Platform
Technical regulation
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Policy & regulatory governance
Competition and economics
Spectrum management
Access for all
Consumer affairs
Emergency communications
Trust and safety
Transformative technologies
Technical regulation
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Technical regulation – Quality of service
The relation between quality of service and quality of experience
Basic statistics for quality of service assessment
The Anatel (Brazil) approach to quality of service monitoring for mobile services
Examples of quality of service presentation by regulators
The ECTEL experience of quality of service regulation
Crowdsourcing techniques in quality of service assessment
Technical regulation: Numbering, naming, addressing, and identification (NNAI)
Numbering: valuation of numbers, portability, and emergency and toll-free numbers
Numbering: NNAI resources in the digital age
Case studies
Related resources
Technical regulation

Related resources

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  1. Economic impact of COVID-19 on digital infrastructure Report of an Economic Experts Roundtable organized by ITU
  2. The impact of policies, regulation, and institutions on ICT sector performance
  3. Benchmark of fifth-generation collaborative digital regulation
  4. ITU-D Question 4/1 Economic policies and methods for determining the costs of services related to national telecommunication/ICT networks
  5. Collaborative regulation case study Moldova
  6. Economic contribution of broadband, digitization and ICT regulation: Econometric modelling for the ITU Commonwealth of Independent States region
  7. ITU-D Question 1/1 Strategies and policies for the deployment of broadband in developing countries
  8. Connecting humanity Assessing investment needs of connecting humanity to the Internet by 2030
  9. The economic contribution of broadband, digitization and ICT regulation
  10. Maximising availability of international connectivity in the Pacific
  11. Quality of service regulation manual
  12. The economic contribution of broadband, digitization, and ICT regulation Econometric modelling for the Arab States region
  13. Economic contribution of broadband, digitization and ICT regulation: Econometric modelling for Africa
  14. The economic contribution of broadband, digitization and ICT regulation Econometric modelling for the Asia-Pacific region
  15. The economic contribution of broadband, digitization and ICT regulation: Econometric modelling for the ITU Europe region
  16. The economic contribution of broadband, digitization and ICT regulation: Econometric modelling for the Americas
  17. Global ICT Regulatory Outlook 2018
  18. Switching on Smart Rwanda: Digital inclusion, collaboration and a G5 mindset
  19. Digital identity in the ICT ecosystem: An overview
  20. Assignment and use of radio spectrum – policy guidelines and economic aspects
  21. Maximising availability of international connectivity in developing countries: Strategies to ensure global digital inclusion
  22. A Glass Half Full: The Promise of Regional Trade in South Asia
  23. Collaborative regulation case study Moldova
  24. Results and Performance of the World Bank Group 2015
  25. Toward New Sources of Competitiveness in Bangladesh: Key Insights of the Diagnostic Trade Integration Study
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