The Anatel (Brazil) approach to quality of service monitoring for mobile services
24.08.2020Basis The regulator monitors the quality of mobile telephony in six parameters. This number has been reduced, most recently from fourteen in 2019. Small operators, which are defined as ones with a national market share of less than 5 per cent in each of their retail markets, are exempt from quality of service monitoring. For each parameter there is a target. The extent to which targets are reached has been rising: it was 79.7 per cent in 2015, 80.9 per cent in 2016, 81.1 per cent in 2017, 83.4 per cent in 2018 and 84.3 per cent in 2019. The…
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