Technical regulation

The Anatel (Brazil) approach to quality of service monitoring for mobile services

24.08.2020

Basis The regulator monitors the quality of mobile telephony in six parameters. This number has been reduced, most recently from fourteen in 2019. Small operators, which are defined as ones with a national market share of less than 5 per cent in each of their retail markets, are exempt from quality of service monitoring. For each parameter there is a target. The extent to which targets are reached has been rising: it was 79.7 per cent in 2015, 80.9 per cent in 2016, 81.1 per cent in 2017, 83.4 per cent in 2018 and 84.3 per cent in 2019. The…

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Examples of quality of service presentation by regulators

25.08.2020

Uganda Two parameters (both for voice) were measured for four operators in eleven cities (UCC 2019). The numbers of measurements (and the confidence intervals) were not stated. The measurement results are shown below for the voice parameters in the three cities in one region, East. Source: UCC 2019. Source: UCC 2019. Ghana Eight parameters (five for voice and three for data) were measured for four operators in 119 districts of five regions (NCA 2018). The numbers of measurements (and the confidence intervals) were not stated. The measurement results were tabulated separately for each operator. They are shown here for the…

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The ECTEL experience of quality of service regulation

25.08.2020

Introduction The Eastern Caribbean Telecommunications Authority (ECTEL) develops model laws and regulations for five countries: Dominica, Grenada, Saint Christopher and Nevis, Saint Lucia, and Saint Vincent and the Grenadines. The models are transposed into national acts and regulations according to national priorities. ECTEL consulted on its draft quality of service regulations, first in 2005 and then in 2006, before adopting them in 2007. Four of the ECTEL countries then transposed the regulations into their national frameworks: Dominica in 2008, Grenada in 2009, Saint Christopher and Nevis in 2008, and Saint Lucia in 2007. ECTEL proposed revisions to the regulations in…

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