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Guide to Meaningful Public Consultations: Collaborative Regulation from Foundations to Sustainable Practices

29.08.2025

About this Guide This Guide was jointly developed by the International Telecommunication Union (ITU) and Ofcom, the UK’s independent communications regulator. The Guide is a new tool in the portfolio of tools for national regulators and regulatory associations to support evidence-based decision-making. It provides practical guidance and a blueprint for effectively engaging and conducting regulatory consultations with stakeholders from government, private sector, and civil society and enhancing the outcomes of stakeholder involvement in policy and decision-making processes. Using a blended approach, the guide draws from insights from 13 interviews with regulators across all regions, various resources on good regulatory practices…

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Collaborative governance

25.08.2025

Importance of collaborative regulation Over the last several years, ITU has developed a comprehensive model for tracking the maturity of telecommunications markets – the Generations of Regulation Model. The model presents a framework for considering how policy and regulation have evolved over recent decades, from a narrower telecommunications focus to a broader ICT focus and ultimately to collaborative digital governance (Figure 1) (ITU 2023a). As presented by ITU, fifth-generation (G5) regulation is framed under the premise ‘collaboration across sectors, cooperation across borders, and engagement across the board.’ Figure 1. Generations of regulation Source: ITU Leading G5 regulation is the desired…

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Sustainable models for infrastructure expansion and public facilities connectivity

01.09.2025

Expanding telecommunications infrastructure is a priority to foster socio-economic development, particularly connecting essential public facilities such as schools, hospitals, and police stations. In today’s digital society, robust and inclusive connectivity serves as a cornerstone for access to e-services, digital education, telemedicine, and advanced public safety systems. Enhancing strategic planning and implementation of future public policies in this field is essential to fully harness connectivity’s benefits. In this context, a thorough and up-to-date review of good practices in policies aimed at the expansion of access to telecommunication/ICT infrastructure provides valuable insights to policymakers. This article[1] provides a snapshot of the outcomes…

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Navigating Data Governance: A Guiding Tool for Regulators

31.10.2024

Introduction In today’s data-driven world, the importance of robust data governance is more critical than ever. As digital ecosystems rapidly expand, the surge in mobile broadband subscriptions, internet traffic, and the number of internet users, now surpassing 5.4 billion[1], has transformed data into a vital asset. This data—whether generated by businesses, governments, or individuals—fuels innovation, enhances decision-making, and accelerates the digital transformation of economies and societies. However, the immense volume of data being generated, collected, and processed brings with it substantial challenges for regulators. Ensuring the responsible use, protection, and governance of this data is paramount to safeguarding personal data…

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