
Good practices in consumer outreach and education
20.08.2020Regulators’ roadshows Source: TRAI consumer outreach newsletter, February 2020. Many regulators recognize that even with the increasing availability of digital media, physical visits to different parts of their territory remain of great value in establishing human connections with ordinary consumers. The photo above is taken from an outreach event held by the Indian regulator, TRAI, in Jhunjhunu, Rajasthan in January 2020. It shows that such events can attract impressive audiences. TRAI had ten such outreach events planned to take place during February 2020. Source: ICASA image gallery. The South African regulator ICASA also has a roadshow programme. Of course, roadshows…
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