GSR best practices guidelines on the gold standard for digital regulation (2020) and to fast forward digital connectivity (2019)

30.11.2020

Regulators participating in the 19th and 20th edition of the Global Symposium for Regulators adopted the following best practice guidelines to set the gold standard for digital regulation and to fast forward digital connectivity. Regulatory best practice guidelines to set the gold standard for digital regulation 1 Demonstrating regulatory thought leadership for digital transformation While recognizing that digital regulation will be led by the core policy design principles outlined in the GSR-19 Best Practice Guidelines to fast forward digital connectivity for all, we identified the following fundamentals for sound, future-proof regulatory frameworks to respond to the challenges of digital transformation…

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Developing a telecommunications/ ICT contingency plan for a pandemic response

09.11.2020

(Adapted from the ITU Guide to develop a telecommunications/ ICT contingency plan for a pandemic response) Summary The Covid-19 crisis has demonstrated the essential role of connectivity worldwide and the importance of having telecommunications and ICT in place for coordination mechanisms to respond to it. The response has demonstrated the strategic importance of a robust, resilient, and secure telecommunications/ICT infrastructure to social welfare and the global economy. This pandemic is the biggest global health crisis in decades. All government agencies and stakeholders involved in disaster risk management, including government decision-makers and the community in general should deploy coordination mechanisms and…

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Pakistan’s Universal Service Fund

05.10.2020

UA funding and financing policies: tackling accessibility challenges Pakistan established an autonomous Universal Service Fund (USF) by the end of 2006, in accordance with rules and guidelines from the Telecommunications Law enacted in July 2003, the 2004 Mobile Cellular Policy, and the 2004 Broadband Policy. It was created by the Ministry of Information Technology and Telecommunication (MoITT) with the goal of promoting the development of telecommunication services in unserved and underserved areas throughout the country. The USF follows a Corporate Model under Section 42 of the Pakistani Companies Ordinance. The main objectives of the USF are: to make telecommunication operators…

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Cross-border collaboration in the digital environment

30.09.2020

The digital environment is global in nature. For example, Internet users in most jurisdictions can typically view websites and content from anywhere in the world, subject to copyright or other limitations. Global e-commerce enables buyers in one country to purchase goods and services from sellers in another country. With online communications, people can video conference, call, and message for free or at relatively low cost, regardless of location or borders. Billions of these transactions occur daily, involving every sector. This, in turn, raise issues for governments in terms of how to address a host of cross-border issues, including data privacy…

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Mitigation phase: infrastructure duplication, resource sharing, and regulatory forbearance

30.09.2020

Infrastructure duplication Making networks resilient calls for the elimination of single points of failure, especially for backbone cables and critical equipment such as authentication servers (ITU 2014). Costs can be reduced by ensuring that competing operators have their own separately routed and equipped networks but agree that after a disaster they will make their networks available to each other. Such arrangements need care, both because they could weaken competition and because routes that are disjointed in one layer of a network could well be sharing a lower layer. However, having separately routed networks is not enough: there should actually be…

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Preparedness phase: community outreach

30.09.2020

Community outreach Operators can be expected to tell their customers about their own products, but not necessarily about communications more generally. Information needs to be repeated for each generation. For instance, at the time of the Tōhoku earthquake and tsunami, 21 per cent of the public in Japan did not know about the phone and Internet message boards (for sharing knowledge of casualties) and 91 per cent had not used them, though they had existed for about twenty years (ITU 2013). The regulator should require that operators inform not just their employees but also their customers about the telecommunications plan…

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Recovery phase: infrastructure reconstruction

29.09.2020

Infrastructure reconstruction Reconstruction of the telecommunications infrastructure should follow soon after the disaster, and should consider rebuilding more resilient telecommunication/ICT network infrastructure and include potential redundant network deployments wherever possible to prepare for future disasters. Government and the private sector should also take advantage of the opportunity to rebuild relevant telecommunication/ICT infrastructure, and where possible, to deploy technologies that are more resilient, efficient, and less expensive (ITU 2020). For post-disaster needs assessments, there is a guide oriented to costing replacements for damaged telecommunications equipment and infrastructure (PDNA 2014). Also, reconstruction might present many opportunities for improvement. For instance: Weaknesses exposed…

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Recovery phase: communication evolution

29.09.2020

Public Protection and Disaster Relief Telecommunication/ICT used in responses to disasters depends heavily on wireless technologies. It is therefore related closely to Public Protection and Disaster Relief (PPDR), which has been defined to combine both, Public Protection (PP) radiocommunication used when dealing with maintenance of law and order, protection of life and property, and emergency situations; and Disaster Relief (DR) radiocommunication used when dealing with a serious disruption in the functioning of society, posing a significant, widespread threat to human life, health, property, or the environment (ITU 2017). In the past, PPDR has been implemented using special-purpose networks and terminals,…

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Preparedness phase: hazard monitoring

29.09.2020

Monitoring environmental conditions using specialized equipment has long been a necessary part of preparedness. Equipment has been falling in cost and rising in capability. There are now many cheap and portable sensors and actuators available in Internet of Things (IoT) devices that can be powered using solar panels or long-life batteries and that can communicate over long-range wireless networks. They are well suited to risky and remote locations. Even if they do not individually provide information of the same quality and quantity as more expensive equipment, they can compensate by being installed in bulk and communicating their information to systems…

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Chile’s Telecommunications Development Fund: monitoring and evaluation

24.09.2020

Payment milestones linked to project progress UA policy and project monitoring is a key policy element that can and should be fundamental to any program that disburses public funds for the development of telecommunications services. In Chile, the Telecommunications Development Fund (FDT) is governed by a regulation that explicitly requires government certification of project completion before subsidy funds can be released. The FDT regulation notes that, in order for a UASF subsidy to be paid, the concessionaire, permit holder or licensee must present the certificate granted by the Undersecretariat of Telecommunications (SUBTEL) certifying that the work has been correctly executed…

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