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Jul. 01, 2026

A guide to developing a national emergency roaming framework

(Extract, to access the full ITU report, click here) Introduction In recent years, the frequency and intensity of natural hazards, such as hurricanes, floods, earthquakes, and wildfires have increased significantly, causing disasters that leave communities and entire countries devastated. These events often result in loss of life, destruction of livelihoods,…

May. 15, 2026

GSR-26 Best Practice Guidelines

Regulatory governance essentials: The new core kit regulators need to make digital markets deliver We, the regulators participating in the 25th Global Symposium for Regulators, have collectively contributed to and endorsed these Best Practice Guidelines to support digital markets and ecosystems in delivering public-interest outcomes in an inclusive, trusted, and…

Sep. 12, 2025

Monitoring sustainability: Incorporating ESG into ICT policy making and regulation

Introduction[1] The consideration of environmental, social and governance (ESG) information has become increasingly important to investors, companies, policymakers, governments, stock exchanges, non-governmental organizations, consumers and other stakeholders. The analysis of any sector of the economy is no longer considered solely from a financial and operational sense but also encapsulates sustainability…

Spotlight

Sep. 01, 2025

Access for All

Introduction Digital technologies are increasingly a central part of people’s lives, reshaping the way we live, work, and play and creating new opportunities for social and economic development. Businesses are, in turn, using information and communication technologies (ICTs) to fundamentally transform their processes, increase efficiency, develop new products, and enhance…

Sep. 02, 2025

A guide towards collaborative AI frameworks

Introduction Artificial intelligence (AI) is a transformational technology rapidly reshaping governance, economies, and societies. From predictive analytics that inform public health interventions to the smart automation of service delivery, AI provides governments with unprecedented tools to enhance efficiency, inclusion, and innovation. However, alongside these transformative benefits come significant risks. Without…

Aug. 29, 2025

Guide to Meaningful Public Consultations: Collaborative Regulation from Foundations to Sustainable Practices

About this Guide This Guide was jointly developed by the International Telecommunication Union (ITU) and Ofcom, the UK’s independent communications regulator. The Guide is a new tool in the portfolio of tools for national regulators and regulatory associations to support evidence-based decision-making. It provides practical guidance and a blueprint for…

Aug. 25, 2025

Collaborative governance

Importance of collaborative regulation Over the last several years, ITU has developed a comprehensive model for tracking the maturity of telecommunications markets – the Generations of Regulation Model. The model presents a framework for considering how policy and regulation have evolved over recent decades, from a narrower telecommunications focus to…

Sep. 01, 2025

Sustainable models for infrastructure expansion and public facilities connectivity

Expanding telecommunications infrastructure is a priority to foster socio-economic development, particularly connecting essential public facilities such as schools, hospitals, and police stations. In today’s digital society, robust and inclusive connectivity serves as a cornerstone for access to e-services, digital education, telemedicine, and advanced public safety systems. Enhancing strategic planning and…

Oct. 31, 2024

Navigating Data Governance: A Guiding Tool for Regulators

Introduction In today's data-driven world, the importance of robust data governance is more critical than ever. As digital ecosystems rapidly expand, the surge in mobile broadband subscriptions, internet traffic, and the number of internet users, now surpassing 5.4 billion[1], has transformed data into a vital asset. This data—whether generated by…